2. Measuring success is harder than it used to be
One question I’ve often asked myself throughout my career, and still do is:
“How do we know it’s working?”
And today, that’s harder to answer.
With fragmented journeys, loss of cookies, privacy shifts, and disconnected martech, we’re often working with partial data. Attribution models don’t tell the full story. And turning metrics into business insight is more complex than it should be.
No wonder over 60% of marketers say they feel under-skilled in demonstrating marketing effectiveness. This isn’t about competence, it’s about the pace of change.
Agencies that help connect activity to business value without overwhelming teams with reports can have real impact.